Frequently Asked Questions (FAQs)
1. What is Eman Fabrics?
Eman Fabrics is an online fashion store offering a wide range of clothing and accessories from various Pakistani brands.
2. Do you have a physical store?
Currently, we operate as an online store only. You can shop with us at emanfabric.com.
3. What payment methods do you accept?
We currently accepting payments via Cash on Delivery (COD), we will add other payment methods very soon.
4. How do I place an order?
Simply browse our website, add your favorite items to the cart, proceed to checkout, and complete the payment.
5. How long does shipping take?
Delivery times vary based on location:
- Major cities: 3-5 business days
- Remote areas: 5-7 business days
6. Do you offer international shipping?
Currently, we only deliver within Pakistan. International shipping may be introduced in the future.
7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
8. What is your return policy?
You can return eligible items within 7 days of delivery. Please refer to our Return & Refund Policy for details.
9. Can I cancel my order?
Orders can be canceled within 24 hours of placement. Once shipped, cancellations are not possible.
10. What should I do if I receive a damaged or incorrect item?
Contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or refund.
11. How can I contact customer support?
You can reach us at [email protected] or through our website’s contact form.
12. Do you offer discounts or promotions?
Yes! We frequently run sales and promotions. Visit our Sales and Offers Page and Follow us on social media for updates.
If you have any other questions, feel free to contact us. Happy shopping!